1. These terms and conditions (the “Terms and Conditions”) regulate the purchase and use by the Buyer (as defined below) of a gift card (the “Gift Card”) issued by PRADA, as defined in article 21 below.

2. The Gift Card - which may be purchased at any store of the Prada Group (the “Prada Group Store”) or, if applicable, at the online stores of the Prada Group (the “Website”), by paying the cash equivalent of its face value - is a bearer instrument. Its face value corresponds to its purchase price (the “Initial Availability”) and may be used:

(i) exclusively in Prada Group Stores based in the country of purchase; or
(ii) on the Website by entering the unique numerical code identifying the Gift Card shown on the Gift Card itself.

The Gift Card cannot be used for purchases at Prada Group Stores located outside the national territory of the country in which it was purchased or at third-party multi-brand shops, both physical or online, at PRADA franchisees, department stores and duty-free shops.

3. The Initial Availability, prepaid and associated with the Gift Card, activated at the time of its purchase, (i) cannot exceed the maximum amount from time to time indicated by the applicable regulations containing the limitations on the use of cash or bearer instruments; (ii) can only be used for the purchase of products sold by PRADA (the “Purchase”); (iii) can only be used under the conditions set forth in these Terms and Conditions.

4. The Gift Card is not a credit or debit card and it cannot be recharged with additional funds or sums, nor can it be used to withdraw cash.

5. The Gift Card may be used by any person legitimately in possession of it (the “Cardholder”).

6. To use the Gift Card, the Cardholder must present it at the time of the Purchase at the Prada Group Store or, if the Purchase is made on the Website, the Cardholder must enter the unique numerical code identifying the Gift Card shown on the Gift Card itself.

7. The Gift Card may be used until the Initial Availability associated with it is exhausted and not beyond this amount. The Initial Availability will be progressively reduced by the amount corresponding to each Purchase (the “Residual Availability”).

8. The Initial Availability and the Residual Availability of the Gift Card may be used in one or more instalments, for one or more Purchases, provided that the other provisions of these Terms and Conditions are complied with.

9. No interest or other proceeds and benefits shall accrue or be due, paid, credited or recognized on the Initial Availability or the Residual Availability of the Gift Card. The Gift Card is in no way usable when its Residual Availability reaches a balance of Euro 0 (zero).

10. The Gift Card cannot be returned to PRADA and is never redeemable for cash or any other means of payment.

11. If the value of the products chosen from time to time for the Purchase exceeds the value of the Initial Availability or the Residual Availability, the Buyer shall supplement the difference by using another payment method among those accepted by PRADA. For sake of completeness, please note that Cardholder could perfect any Purchases (as infra defined) also with the other payments instruments made available by Prada at Prada Group Store or on the Website, as the case may be.

12. Purchases made with the use of a Gift Card are subject to the Terms and Conditions, the regulatory provisions in force at the time of the Purchase, PRADA’s sales and return policies and the Conditions of Online Sale for Purchases made on the Website.

Any Purchases made with the Gift Card and subject to a refund request, following return due to defects or discretionary choice of the Cardholder, shall be refunded with the recognition of a credit equal to the value of the purchased product (so-called store credit, which shall be recognized in accordance with the relevant terms and conditions), and never in cash.

It shall also be possible to replace the product object of the first Purchase with another product sold by PRADA. If the price of the product object of the first Purchase is higher than the price of the product received in substitution, a credit equivalent to the price difference between the two products shall be granted. If the price of the product object of the first Purchase is lower than the price of the product received in substitution, the Cardholder shall pay the price difference.

In any case, no cash refund of any price difference between the two products is ever granted.

Terms and Conditions do not affect the further hypotheses of replacement of the product object of Purchase in case of defects and faults, which are not regulated by these Terms and Conditions.

13. The Gift Card is valid for 1 (one) year from the date of its activation. The expiration date of the Gift Card is the date indicated on the Gift Card itself.

14. In the event of loss, theft, damage or destruction of the Gift Card, PRADA will replace the Gift Card at its own discretion and provided that the following conditions are met: (i) submission of a report of the event for which the replacement is requested to the competent authorities; (ii) communication to PRADA of the complete unique code of the Gift Card.

15. In case of replacement, a new Gift Card will be issued with a balance equal to the Residual Availability of the replaced Gift Card existing at the time of replacement. The replaced Gift Card will be blocked.

16. No statement of account or any other information regarding the Gift Card and/or the Residual Availability will be sent to the Cardholder. The Cardholder may obtain information on the Residual Availability at one of the Prada Group Stores located in the country where the Gift Card was purchased or by contacting the Customer Service.

17. PRADA reserves the right to rectify the Residual Availability of the Gift Card if it discovers material accounting or transcription errors. PRADA also reserves the right to block the Gift Card or to revoke it if it suspects its use for fraudulent or illegal activities. For information and requests for clarification, the Cardholder may contact the Customer Service.

18. PRADA shall in no event be liable, for any reason whatsoever, for damages of any kind, direct or indirect, resulting from loss, theft, damage, destruction or any unauthorized, fraudulent or unlawful use of the Gift Card.

19. These Terms and Conditions shall be governed by the law applicable in the country where the Gift Card was purchased and any dispute regarding their application and interpretation shall be submitted exclusively to the court of the place where the Gift Card was purchased, without prejudice to the mandatory rules of law that may be applicable. Alternatively, the Cardholder may initiate one of the procedures for the out-of-court settlement of disputes, if provided for by applicable law. To this end, the Cardholder may use the online platform made available by the European Commission, which can be accessed through the website https://ec.europa.eu/odr.

20. The Cardholder, in accordance with the applicable law and/or tax regulations, undertakes to fulfil any tax obligations that may arise from the possession of the Gift Card and/or the making of each Purchase.

21. Please note that the activity related to the issuance by PRADA of Gift Cards is covered under the exclusion related to instrument-based services that can only be used to purchase products or services on the issuer’s premises or within a limited network of service providers bound by a commercial agreement with the issuer pursuant to article 3(k), point (i) of Directive 2015/2366/EU.

22. PRADA shall mean the Prada Group company operating the Prada Group Stores, or conducting Distance Selling, in the country where the Gift Card is purchased.

In relation to each of the territories listed below, PRADA is to be identified with the following companies:

a. Italy: Prada S.p.A., with registered office in Italy, via Antonio Fogazzaro 28, 20135 Milan;
b. Spain: Prada Spain S.L., with registered office in Spain, calle Serrano 23, 28001 Madrid;
c. Germany: Prada Germany GmbH, with registered office in Germany, Residenzstrasse 10, D-80333 Munich;
d. UK: Prada Retail UK Limited, with registered office, 17-18 Old Bond Street, London W1S 4PT;
e. France: Prada Retail France S.a.s., with registered office in France, Avenue Matignon 18, 75008 Paris;
f. Portugal: Prada Portugal, Unipessoal Lda, with registered office in Portugal, Avenida da Liberdade, n. 206 and 210, 1050 Lisbon;
g. Greece: Prada Hellas Single Partner Ltd., with registered office in Greece, Voukourestiou street 17, Athens;
h. Austria: PRADA Austria GmbH, with registered office in Austria, Bognergasse 4, 1010 Vienna;
i. Monaco: Prada Monte Carlo SAM, with registered office in Monaco, Avenue de Monte Carlo 21-23, MC 98000, Monaco;
j. Czech Republic: PRADA Czech Republic s.r.o., with registered office in the Czech Republic, Parřížská 125/16, Postal Code 110 00, Prague;
k. Netherlands: PRADA Netherlands BV, with registered office in the Netherlands, Nieuwezijds Voorburgwal 104-108 1012 SG, Amsterdam;
l. Belgium: Prada Belgium SPRL, with registered office in Belgium, Boulevard de Waterloo 38, 1000, Brussels;
m. Switzerland: Prada Switzerland SA, with registered office in Switzerland, Via Motta 19/A, 6900, Lugano;
n. Ireland: PRADA Retail UK Ltd., Ireland branch, with registered office in Great Britain, 17-18 Old Bond Street, London W1S 4PT;
o. Sweden: Prada Sweden AB, with registered office in Sweden, Birger Jarlsgatan 11, 11145, Stockholm.

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